[Resolved]  Redbus — Overbooking, not getting my bus

Address:	New Delhi, Delhi
Website:	Make my trip

We booked 4 seats yestreday nov 3, the seats we're ac sleepers du15, du16, d17, d18. the bus was going from delhi to rishikesh. tickets no. tjby28746259

We received a call from jbg tours (whivh we're the ones that appeared as the bus line in your page.
They told us to nit go to karkarduma but to anand vihar isbt to the bus 5654.
When we arrived first the bus was late one hour plus the bus was fully booked with ither people with the same seat numbers.

So im losing my reservation at the hotel and rishikesh because of your lack of profesionalism and comitment to your clients. if the tickets shows somw info, you must no change it at the last minute and must abide by your data shown on your web page.

We expect a full refund of our money plus the nights we lose at the hotel.