Redbus — Overcharged for luggage

Redbus — Overcharged for luggage

S Swatiredbuscomp19 from Orai, Uttar Pradesh Jun 2, 2023 Jul 12, 2023 This thread was updated on Jul 12, 2023

Unreasonable price by redbus. I boarded the bus on 02/06/23 from Indore to Durg. I've extra luggage. 2 of which was pre booked but becoz the tocket is not showing any booking for the luggage the Mahendra travels has charged Rs 250 for each luggage which is too much for a bus to charge like this as the site is showing rs 40 for extra luggage . That too i ve travelled with those baggage by adjusting them on my seat. Even tickets are over priced with no extra facilities. No blankets and charging points n light not working. Ver disappointed with the travelling +1 photos Was this information helpful? No (0) Yes (0)
Red Bus customer support has been notified about the posted complaint.
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Red Bus Customer Care

from Bengaluru, Karnataka

Jul 12, 2023

Verified Support

Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.