Redbus — Paid for A/C but A/C not work

Hello, I have booked two tickets from Ahmedabad to Pune, by Shree Vijay Travel as mentioned details. TH8G53725447 [protected] 08:45 PM Jul 19, 2015 S21(F), S22(M) Rs.2232 C.t.m cross road First time I have facing pathetic experience, approx 15km pass on expressway suddenly A/c not work and we feel hot too much suffocation, when complaint to driver for the same he was replied there is some problems in alternator it will be start/done as well as we reach at Baroda. So we all keep mum and cooperate with him up to Baroda but when we reach Baroda he again excuse it will take some time and automatic start. I really can't understand the problem, travels agency just cheat with us even we paid for A/C not get any facilities. I just want to say you look in this personally and help us to refund amount which paid for A/c. Thanks Chirag K Vaghela [protected]