[Resolved] Redbus — payment deducted but no response from travel agency | |||
Two tickets were booked in laxmi travels via red bus for journey from udaipur to kuchaman. But recieved no response from laxmi travels. No bus details were given in the ticket. When called on the phone no. Provided by the red bus in bus tickets, phone was not picked up by anyone. We waited there for three hours. Bus ticket no. Issued by the red bus is tnac86034833., tickets were booked by [protected]. We paid rs. 1400/-. Was this information helpful? | |||
Oct 17, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Sep 16, 2019 Red Bus Customer Care's response Hi Raisal!Greetings from redBus! We regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. We are working on your complaint. We will share updates with you at the earliest. Regards, Team redBus | |||
1 Comment | |||
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Sep 5, 2019, 2:50 PM (12 days ago) Dear Y Babu, Your refund request for following transaction is being processed and the money should reflect in your account within 5-7 Transaction ID: [protected] refund Amount 397.00 your reference id: [protected]? CELL : [protected]
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