[Resolved]  Redbus — payment done but ticket could not be booked

Address:Thane, Maharashtra, 421302

Redbus online bus booking is very simple but most of time payment was done for the booking & ticket could not be booked its third class booking system.

Refund process is there but it was taking so much time nearby one week.

Some one go with less cash & booked like this bus then he have to be facing lots of inconvenience & monitory loss.

I suggest please go through local agents at least you will not facing any inconvenience and monitory loss.
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Apr 9, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2019
Red Bus Customer Care's response
Hi Customer,

Greetings from redBus!

We apologize for this unpleasant experience. These transaction failures are rare and happen due to internet issues or temporary glitches at the payment gateway. We assure you that our technical team is constantly working with payment gateways to resolve such issues.

Thank you for contacting redBus.
Team redBus.
Complaint comments 

Comments

Payment deducted 2 time but ticket not booked and still didn't get my refund amount.

Payment deduction Date-2/3/19

Trx. 1)[protected]
2)[protected]

Amount 775

Total 1530

Con-[protected]

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