[Resolved] Redbus — payment not received on cancellation from company side

Waqas Akram

from Mumbai, Maharashtra

Website:

www.redbus.in

I had booked ticket (Tm[protected]) from bangalore to pune for 24th jan, 2018 through redbus but the operator cancelled the ticket and till today i am chasing up for my refund from redbus but they have not refund my money back.
The operator was greenline travel and holidays.
The amount to be refund is rs. 1056.45.
First they put me in trouble by cancelling the ticket at the last moment without any proper reasons and then they are not giving the hard earned money of ours also.
These cheater companies should be strongly condemned for these type of acts.

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Apr 22, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2018

Red Bus Customer Care's response Dear Waqas,

Greetings from redBus.in!

Ticket ID : TM[protected]

We really sorru about the inconvenience caused. On checking, we see that the refund for the above order id has been initiated successfully on March 03, 2018 and the same should have reflected by now. We request you to get int ouch with your bank with the below mentioned ARN for further assistance.

ARN :[protected]

We thank you for your co-operation.

Regrads,
Team redBus.

Mar 23, 2018

Updated by Waqas Akram How will I see the ARN?
Please send me ARN in my mail [protected]@gmail.com.

Regards,
Waqas.

Mar 28, 2018

Updated by Waqas Akram I didnt got any ARN number in my mail.
Could you please harass me less and help me out.
Its too much now, from more than two months I am chasing you all for my own hard earned money.