Today I am travelling with my 5 family members by vetri travels booked through red bus.
While travelling from chennai to sivakasi we are hearing huge noise inside the bus which I made complaint to your staff.
I took video with sound generating by bus while moving. Thinking that Redbus will provide good service, we believed vetri travels and booked 6 tickets with premium rates more than Rs.12000.00 but we got very worst experience of huge noise inside the bus and none o[censored]s able to sleep. In fact my aged father and mother who took lower berth experienced very heavy noise at the centre if the bus. I request redbus to take action against travels and penalise them. I also request all the passengers who travelled with me had same experience and all should be refunded their fare spent for such a worst service. In fact it was observed that, inspite of drivers advise, the company is not repairing bus and the service is continuing with huge fare. In case red bus is not taking any action, I will forward recording of all my calls which I made today with red bus officials and video with noise took inside the bus for redressal with consumer forum.
Regards
Mohanraja c
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