Redbus — poor customer support | refund not reflected after 5-7 business days

Address:	Bangalore, Karnataka, 560068
Website:	www.redbus.in

My refund amount of 4260 rs for 2 failed transaction is pending for 9 days. I was actually waiting for 5-7 business days as i got an auto responder immediately for those 2 failed transactions. However, the wait time was over and i tried to reach the customer support many times by now but nobody has turned around to me with an update.

Req id: 6338805
Req id: 6338640

I would like to get the refund amount asap.