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Redbus — Poor response

I have booked the ticket twice but payment failed and asked me to book some other seat, but the money got deducted twice. Almost Rs1600 money got deducted (800. * 2 times). Now how can I book another ticket as I don't have money and poor response from red bus chat agent. 45 mins so far still chat going but no reply . You should revise the money immediately or give some response properly just for our satisfaction.
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Comments

Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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