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Dear Harshit,
Greetings from redBus Team!
Thank you for reaching out regarding your ticket number TS4C71400646.
As we discussed during our phone conversation, it is surely upsetting to hear about the unpleasant experience you faced during the journey due to a service issue. Your feedback has been shared with Verma Travels. so the quality of service can be improved.
As a gesture of goodwill, we’re happy to provide you with a credit of Rs. 181/- back to the source used to make the payment at the time of booking.
As per the standard banking procedure, the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus.
Below are the refund details:
Refunded Amount: Rs. 181/-
Initiated on: 1st Aprl'23
Source: Original mode of payment
If you do not receive this amount within the expected time, please reach out to the bank customer care team using the number mentioned on the back of your card.
Stay safe, stay healthy!
Your redBuddy
Greetings from redBus Team!
Thank you for reaching out regarding your ticket number TS4C71400646.
As we discussed during our phone conversation, it is surely upsetting to hear about the unpleasant experience you faced during the journey due to a service issue. Your feedback has been shared with Verma Travels. so the quality of service can be improved.
As a gesture of goodwill, we’re happy to provide you with a credit of Rs. 181/- back to the source used to make the payment at the time of booking.
As per the standard banking procedure, the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus.
Below are the refund details:
Refunded Amount: Rs. 181/-
Initiated on: 1st Aprl'23
Source: Original mode of payment
If you do not receive this amount within the expected time, please reach out to the bank customer care team using the number mentioned on the back of your card.
Stay safe, stay healthy!
Your redBuddy
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