[Resolved]  Redbus — providing me a wrong seat

Address:Kutch, Gujarat, 370020

On the online booking while i booked from red bus application their was showing me 34 no. Seat in the second last row of the bus n there was 39 seats in bus in online seating arrangements while actully i am in bus there was only 35 seats in total and for me it was last row to travel and also in last row there is no hand rest no semi sleeper and no shut down for ac flow in winter night
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Feb 16, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2019
Red Bus Customer Care's response
Dear Hardik,

Greetings from redBus !!

We regret the inconvenience caused and we're sorry for the hassle. Kindly share ticket id/PNR with us to look into the issue.

Awaiting for your revert.

Thank you,
Team redBus
Jan 24, 2019
Updated by Hardik Rajpara
I shared my Details with screenshot in attachment

Jan 24, 2019
Updated by Hardik Rajpara
Also sharing the seating Arrangement for that bus in which their is 39 seats showing on site(Application)

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