| Address: | LAXMI TRAVELS, E-117, Kalpataru shopping centre, Jodhpur, Rajasthan. 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur |
I and two of my friends had gone to Prasad, Rajasthan for one of our friend wedding's in Prasad, Rajasthan. So while returning we had booked a bus services from red bus in which there's an company called as Laxmi traveller's who is giving false representation under the brand name "NEETA TRAVELS".
So, bus starting point was from Udaipur, Rajasthan at 3.20 pm dated 19th February 2022 and they were too pick us from the "Jain Restaurant" Prasad Highway, Rajasthan around 4.20 pm dated 19th February 2022. Now then firstly bus was late by 3-4 hours and instead of picking us from the pickpoint bus moves ahead o[censored]s for around 40km away from us. Instead of they coming back to us and pick then forced us to come 40kms ahead, it was around 7pm in the evening we couldn't get any help on highway finally when we got a help from a truck in which 5 people were already there infact they were drunk, it was life threating moments for us it was completely unknown areas state for us wherein our mobile phone was off. It was too scary situation wherein our family nor any1 could contact us.
They had promised us to provide Volvo bus service, they are providing with a normal ac bus which was PATHETIC stinking. Window glasses of the bus were completely cracked, wind pressure could have broke the glasses and it could be life taking for any1 o[censored]s. Those window glasses were broken since more than a year. The owner of the company is very disrespectful person instead of helping us, he started giving dhamki stating " you don't know who I am" go 2 to police station"
On requesting for our refund and provide us with a better services he was giving life threating dhammki.
Company is based in Jodhpur, Rajasthan and it is headed by a Praveen Panwar. We request for a refund along with it cancel the business license of Laxmi traveller for giving a customer life threating dhamki's providing false information and fooling passengers
Bus vehicle no "RJ19 PB 9100" and i have all images of the picture for the better understanding I can provide them.
Red bus is also responsible for all this, it's not the first time it's happening earlier while Goa there were some bigger issue Red bus didn't response to it. They don't do any research of the company, allowing any traveller agencies company on their portal. Nor they take any responsibility of the passenger. I urge and request too refund my travelling cost for lose of my prestigious time and from going through risky and life taking situation of highway.
Further banking details for refund will provided through Gmail I'd [protected]@gmail.com after we get any positive feedback and response to our complain
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