Redbus — Re: Bus cancellation on end moment

Address:	Bangalore
Website:	www.redbus.in

This is second time continuously very bad experience with Redbus. The bus operator (tied up with Redbus) has canceled the bus on the last moment. Both times I was travelling to attend family function. Last time when this happened, Redbus didn't inform to me about the cancellation. When I went to the boarding point and called customer care to know about the status of the bus. That time I learned that bus was canceled. They have been telling they will take action against the bus operators but it doesn't look like that. The same incidents are happening. Company is fooling people. They are taking 72 hours to refund the money after the date of cancellation. They are also not providing any compensation to customer.