[Resolved] Redbus — recharge failed

Mrudul C Saji

from Bengaluru, Karnataka

Address:	Udupi, Karnataka, 576101
Website:	Redbus

I tried recharging a friend's bsnl number through the redbus app today[protected] for rs.144/-. After the net banking procedure and the money being deducted from my account, i get notified that the recharging has failed. The same thing had happened earlier once by the end of july when i tried to recharge the same number with rs.139/-. I want this matter to be looked into and would like to get a refund on the above occasions.

Thank you.

Was this information helpful?

No (0)

Yes (0)

Sep 29, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2018

Red Bus Customer Care's response Dear Mrudui,

Greetings from redBus.in!

We are really sorry about the hassle caused. We request you to share the contact number used for recharge along with the date of transaction to us on [protected]@redbus.in and we shall look into this.

We request your co-operation.

Thanks,
Team redBus.