[Resolved] Redbus — red bus cheated my money by wrong booking

Abinash kr

from Delhi, Delhi

Address:

bank of Baroda, gram panchayat building taluka- vagra, 392130

On 1st June 2019 I booked two tickets from red bus app, from Delhi to rajpipla (Gujrat) but after booking it shows me your ticket is from erandol (jalgaon, Maharashtra) to rajpipla, total amount deducted is rupees 3830, due to wrong information provided by red bus app, I have to cancel my tickets, and refund amount processed by red bus is rupees 1922, total cheating amount by red buss is rupees 1921, i suggests red bus this is not the way to earn money, otherwise you will collapsed, I also attached screen shots of both booking and cancellation.

+2 photos

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Jul 7, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2019

Red Bus Customer Care's response Hi Abinash,

Greetings from all o[censored]s, here at redBus!

We tried reaching in your given number however, we are unable to get in touch. We request you to please provide an alternate number or a convenient time to get in touch with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy

Jun 09, 2019

Updated by Abinash kr Return my rest money