Redbus — red bus is not available

Address:

Ghaziabad, Uttar Pradesh

we booked a volvo bus from r.k. ashram to manali on dated12/6/2015.when we reach at this point no any bus is available here, red bus provode a bus no from delhi at 5.0pm but these bus in manali that time.no any executive of red buses present at this point.they chet with customer.at last 7.00pm a tempo trax provide by red bus'. behaviour of red buses like a frod company.( photo attach of volvo bus by red bus but actually this is a tempo trax by force, red buses say this is a volvo a/c bus.