[Resolved]  Redbus — Red bus ticket - tk[protected]

Address:Udaipur, Rajasthan, 313001
Website:​ www.redbus.in

Dear service provider,

I am not happy servicing by you that i used red bus service for indore to udaipur trip on 09th evening, easy to find out the bus for this route but while i booked my ticket i feel that i smuggled by red bus service.in attached ticket i was unable to find - bus stand, where from bus will be departured, as in indore 03 bus stands there and afraid to think that bus will be left without reaching bus stand.

I hired auto and went sarwate bus stand which is usually large by others but no information received then move to navlakha bus stand where bus was not present but information received by conductor that from gangwal bus stand, 07.00 pm bus moved to udaipur and then went to bus stand fastly by auto and get the bus for travelling in all the day activity i have paid rs. 450/- to auto driver and the amount was equal with ticket travelling amount, and all happening have with red bus service, so i am very dissatisfied with red bus service facility.
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Aug 12, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
Red Bus Customer Care's response
Dear Vishwakarma,

Greetings from redBus.in!

Ticket ID : TK[protected]

We are sorry for the hassle you had to go through. We tried reaching you on your registered contact number with no luck as the number was switched off. We shall try reaching you again on First half of July 12, 2017.

We thank you for your co-operation.

Regards,
redBus.in!
Verified Support
Jul 12, 2017
Red Bus Customer Care's response
Hi Vishwakarma,

Greetings from redBus!

Ticket ID: TK[protected]

As discussed, we have noted your feedback and we have taken the issue very seriously with the bus operator to take the necessary measures on the same. We'll ensure such types of issues will be reduced in future. Appreciate your kind understanding in this regards.

Feel free to reach us for any further assistance at [protected]@redbus.in.

Regards,
Redbus Team
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