[Resolved]  Redbus — Red rail app 29 july pay rs 3330 google pay successfully and amount deducted but ticket not booking

Dear Team,

I made a booking on 29 july from basti to Delhi.

I made a payment of Rs 3330/- thru Googlepay.

The payment has been debited from my end and credited into your account but the system failed and the ticket was not issued.

I tried calling customer care and they insisted that the payment is not rec'd in your end and asked me to check with my Bank.

I have checked with my Bank and found that the payment of Rs 3330/-has been duly credited to redbus.

The UPI transaction ID[protected] date 29 July transaction successfully

many time contacts customer support do not any help and not return

red rail registration no-[protected]
[protected]@gmail.com