[Resolved] Redbus — redbus arranged local palle velugu bus from hindupur to hyderabad for 430 kms journey without notice to passengers

Eerpina Krishnaprasad

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.redbus.in

We have booked a ticket from hindupur to hyderabad pnr no : 81258673
Ticket no : tmbf87077815 date of journey : [protected]t 18:30 i dont know why these guys arrange local express buses for long distance travel 430 kms they are making money on festival seasons by putting express buses they are not even caring about customer lives and safety hope you will take action.

Was this information helpful?

No (0)

Yes (0)

Nov 30, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Red Bus Customer Care's response Dear Lavanya,

Greetings from RedBus!

Ticket - TMBF87077815

We are sorry to hear that you faced the inconveniences. We have taken your concern with the operator and have shared a strong feedback on this regards. We have also asked him to ensure that such instances never occur in the future.

We are committed to ensuring a pleasant customer experience and will definitely ask the bus operator to be more careful in future.

We've initiated the refund Rs 200/- to your redBus and amount will reflect in your redBus wallet within 48 hours.

We are sorry again for the distress!

Thank you for contacting us.
Team redBus.