[Resolved] Redbus — Redbus booking | |||||
I wanted to book return tickets to travel on 22nd june 2017 but the ticket got booked on the same day i booked the ticket 20th june 8:30pm and to start my travel at 10:30pm. Refund was not received. I was not able to cancel the ticket. I have also told them to change journey date and give me the ticket, since it is website issue. But they have not provided proper responds. At last they gave me reference number Reference number: 1318531 Reference number: 1318530 Also, i wanted to book ticket to travel on 21 june 2017 but the ticket was booked on 22nd june. It is strange. I am not satisfied. I advice not to book ticket using red bus. My number is [protected]. Was this information helpful? | |||||
Jul 24, 2017 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 Red Bus Customer Care's response Dear Vijay, Greetings from redBus.in! Ticket ID : TK7J42673474 We are sorry about the inconvenience caused. We have escalated the issue to our relevant stakeholders to look into the issue and the same may take a business day for us to receive an update. Rest assured, we shall share an update soon. We request your co-operation. Regards, Team Redbus. Verified Support Jun 22, 2017 Red Bus Customer Care's response Dear Vijay, Greetings from redBus.in! Ticket ID : TK7J42673474 We would like to inform you that the ticket was booked as per the selection made at the time of check out as per the update shared from our relevant team. We will not be able to make any changes once the ticket is booked. Also, we would request you not to provide card/ bank details and your personal contact number on public forums/ platforms for security reasons. Thank you for your co-operation. Regards. Team Redbus. | |||||
 2 Comments | |||||
Comments
Can I change the Berth wrong ly choosen in the same bus after booking without cancellation?
Reply
It is unfair, This was completely technical issue with Rebus web servers.
Why should i be responsible for your mistake?
I selected to travel on next day but ticket was booked travel on the same day, This is unfair practice you are following.
Thanks,
Vijay.A
Why should i be responsible for your mistake?
I selected to travel on next day but ticket was booked travel on the same day, This is unfair practice you are following.
Thanks,
Vijay.A
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