[Resolved] Redbus — redbus-bus ticket-tm[protected]-start refund

Surajrajput0647

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560059

Regarding redbus ticket - tm[protected]

I have not taken a trip in bus as per schedule due to issue happed in maharashtra on that day and the bus got cancelled from redbus team end. The amount of rs.1495 has not refunded to my a/c.

Even i have dropped a email and call to redbus team also i have send one more followup email, but not got any reply from them.

Please check and do the needful!!

Regards,
Suraj rajput

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Mar 27, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2018

Red Bus Customer Care's response Dear Suraj,

Greetings from redBus.in!

Ticket ID : TM[protected]

We sincerely apologize for the hassle you had to go through. We would like to inform you that there was an alternate arrangement made by the bus operator as per the confirmation received from our relevant stakeholders. We hope this clarifies.

Feel free to reach us on [protected]@redbus.in if still the problem persists.

We thank you for your co-operation.

Regards,
Team redBus.