[Resolved] Redbus — redbus did not reach destination and broke down.
Ttoprak956 on Aug 19, 2019
Hello i booked 2 tickets from puducherry to bangalore for 18/08 13:00-20:00 bus had dinamo and heater breakdowns and stopped after 30 kms from puducherry. We waited for 3 hours for mechanic to come. After that it took another 1 hr for them to come back but they didnt fix the bus. Finally police came at 19:00 and we had to book a taxi on our own for 6000 inr to bangalore to reach the city. I want my 2 tickets to be refund.
Complaint marked as Resolved 2019-10-04 12:43:57
[Aug 19, 2019] Red Bus customer support has been notified about the posted complaint.
Verified SupportRed Bus Customer Care's response Aug 28, 2019
Greetings from redBus!
We regret the trouble caused to you. We are unable to fetch the booking details with the shared information. Please share the redBus ticket number with us at [protected]@redbus.in. We will help you with it.
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