Redbus — redbus did not reach destination and broke down.

 
1 Review
India
 toprak956 on Aug 19, 2019
Hello i booked 2 tickets from puducherry to bangalore for 18/08 13:00-20:00 bus had dinamo and heater breakdowns and stopped after 30 kms from puducherry. We waited for 3 hours for mechanic to come. After that it took another 1 hr for them to come back but they didnt fix the bus. Finally police came at 19:00 and we had to book a taxi on our own for 6000 inr to bangalore to reach the city. I want my 2 tickets to be refund.

redbus did not reach destination and broke down.
redbus did not reach destination and broke down.

Complaint Status


[Aug 19, 2019] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response, Aug 28, 2019
Hi Toprak,

Greetings from redBus!

We regret the trouble caused to you. We are unable to fetch the booking details with the shared information. Please share the redBus ticket number with us at [protected]@redbus.in. We will help you with it.

Regards,
Team redBus.
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    61%
    Complaints
    2251
    Pending
    27
    Resolved
    1365
    location
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    Redbus - redbus did not reach destination and broke down.