[Resolved]  Redbus — redbus minibus - worst service

Address:

560008

Hello,

I'm writing this to report an issue with red bus. None of them in redbus were able to help me out. Recently i booked a mini bus through redbus for our upcoming family trip with rs20/km. Booking number hatj9d6gx2. I paid initial advance and started contacting costumer care for traveler details. I didn't get any response for 3 days. Then i called again and finally able to reach respective person. Surprisingly she informed me that bus travelers are charging rs.2/km more than what they initially coated. I tried reaching everyone, but no luck. One senior supervisor explained me that their employees forgot to update the price during my booking, he want me to pay for his mistake. I'm traveling in next 6 days, i booked all the hotels, but i'm not sure about this bus. Kindly do the needful. I believe in redbus service. Thanks!