Redbus — Redbus not rescheduling my ticket

Ticket ID - TR[protected]

I was well with in my 8 hour limit that redbus mentioned to reschedule my ticket. The passenger who is supposed to travel with me is down with covid and redbus is inhuman enough to not help me with this and they denied the request to reschedule. They are looting the 4k I paid for them. Can someone please take necessary actions against them ?
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Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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