[Resolved] Redbus — redbus ride experience | |
My experience from coimbatore to chennai was worst. 1: bus provided boarding station wrongly, and exact bus boarding station was opposite from the station. 2: no driver detials or bus registration was provided, instead provided details of bus which we dint book. We had to call red bus customer care for bus details. Thankfully they were there for our rescue and helped us. 3. Time between 5am to 6am, i was in sleep suddenly go to see bus applies a strong brake.. With that brake force i felt down from the seat.. And i heard from front glass breaking into pieces... 4. Bus moves ahead to some distance and stops for half hour with no ac.. As the driver and the helpers were clearing all the broken glasses... 5. When we reached our destination.. Go to see the front of the bus there was not even a single glass remaining.. Even the side mirror was damaged and registration plate was not proper.. Like no proper details of bus number registration.. Like they hide the details with paint... Is this the service they are provided by you'll?? My trip was the worst ever.. Even my 2 friends had their worst trip to chennai... I have attached some pics for proof and youll can investigate into it... Kindly please look into the matter as the service they provided was worst.. The value of money was not upto satisfaction... I need a refund of it.... The ride was waste, scary and # service Was this information helpful? | |
Nov 20, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Oct 15, 2019 Red Bus Customer Care's response Hi Kaygun, Greetings from redBus! We regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. Kindly share ticket details with us to look into it. We will get this shorted at the earliest. You can also share the details by writing at [protected]@redbus.in. Awaiting for your reply. Thank you, Team redBus | |
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