[Resolved] Redbus — redbus ticket cancellation amount not refunded

Dhanusri15

from Mau, Uttar Pradesh

Website:

REDBUS

I had booked three tickets on 18th sep from chennai to coimbatore to travel in a1 arthi travels on 29th sep.
The same was cancelled on 27th sep with the privilege of 100% refund on cancellation.
I got mail that amount of rs.2550 would be refunded in 5-7 working days which completed on 4th oct.

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (Tin): tkaf95873796
From: chennai
To: coimbatore
Date of journey: 29/09/2017
Travels: a1 arthi transports
Bus type: non a/c seater/sleeper (2+1)
Boarding time: 09:10 pm
No of seats: 3
Seat number: d2, d1, u1

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Nov 6, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

Red Bus Customer Care's response Dear Customer,

Greetings from redBus.in!

Ticket ID : TKAF95873796

We would like to inform you that the refund has been initiated on September 27, 2017 and the same should reflect in your account in 7 business days as per the standard banking procedures. We would request you to share the below ARN with your bank for reference.

ARN : 74056637271727061358088

We thank you for your co-operation.

Regards,
Team redBus.

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Comments

Akshatha HS

from Bengaluru, Karnataka

The Kallada travel from Calicut to Hyderabad, boarding time 7 o'clock in Mysore has been delayed by one hour and the passengers were asked to come to the last pick up point of the city. So I request you to refund the money which was spent due to change in the pick up location.