Redbus — Redbus ticket got canceled and no refund

Address:

Hyderabad, Andhra Pradesh

Hi, I booked a hyderabad-hyderabad-guntur ticket for 17th april. Ticket Details: TRAVEL Service- greenlinesgreen lines travels TIN - THTH5F64335777 PNR -3HM3C8 Without any notice, i received a sms on 17th April, stating my ticket is cancelled. And only 74rs. will be refunded. First of all i didn't cancel my ticket at all. When i called Red Bus customer care, they told that they can't do nothing as it's a online cancellation. I asked for the IP address from where the ticket was cancelled. But they were not aware of that. You. RED BUS IS THE WRIST SREVICE I HAVE EVER SEEN IN MY LIFE