[Resolved]  Redbus — redbus ticket - tkbb[protected] bus got cancelled due to machinery issue but didn't get any refund even after raised complaint through customer ca

Address:	560076
Website:	m.redbus.in

Hello this is sephalika, i had booked ticket on 19th october 2017 in greenline travels.

I didn't travel in green line travels as bus is cancelled due to machinery issue, which i get the information through call.
Also i was informed to call to the customer care regarding this issue and raise the ticket for cancellation of ticket for which i should be getting the full refund of money.

I have raised a ticket for the same, but till now no response for money refund status.

Bangalore - shirdi thursday, october 19, 2017
Ticket no: tkbb95032693
Pnr no: ts[protected]lhoy/813362/bangalore - shirdi
Greenline travels and holidays
A/c sleeper (2+1)
13:30
Reporting time
13:45
Departure time
1
Number of passengers

After raising complaint got a mail regarding revised credit note, but till now it's not credited in my account.

And no updates after that.
I am unable to log in to redbus site also.