[Resolved]  Redbus — redbus ticket - tm[protected] - amount not refunded

Hello team,

Regarding redbus ticket - tm[protected]

We have not taken a trip in bus as per schedule due to issue in mumbai on that day and the bus got cancelled from redbus team end. The amount of rs.384 has not refunded to my a/c.

Even i have dropped a email to redbus team also i have send one more followup email, but not got any reply from them.

Please check and do the needful.

Regards,
Nithyanandan. S
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Mar 16, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2018
Red Bus Customer Care's response
Dear customer,

We deeply regret the inconvenience caused. We have escalated this to our bus operations team. We will keep you posted on this.

Please feel free to reach us at [protected]@redbus.in for any help in future.

Regards,
Team redBus.
Verified Support
Jan 20, 2018
Red Bus Customer Care's response
Hi Nithin,

Greetings from redBus.

Ticket - TM[protected]

Sorry for the delay. We've initiated the refund back to the source and amount will reflect in your account within 7 bank working days.

Thank you for contacting redBus.
Team redBus.
Complaint comments 

Comments

Maine red bus apps se booking ki thi but verma travels walo ne ticket ko nhi mana or mujhe Verma travels se dusri ticket banana pada isse mere 2 tickets me paise chale gye meri ticket no. TM2M53502903 yeh hai plz kuch kariye nhi to mujhe kuch action uthana pdenga

I booked my tikit in 17jan and my pinup date is 19 jan I want to cancel this tikit but is not cancel so plz help to cancell my tikit and I want my money refund.
My tikit no:TM2K23149958
PRN No:[protected]

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