Redbus — Redbus(Orange travels)

Bus driver dropped me at the highway not dropped at the boarding point even I called to customer care he connected me to The bus operator he agreed initially that driver will stop at the correct dropping point. Driver is telling me frankly that this is happening from last 3-4 months, this is kind of cheating they are doing how can we trust the redbus I want serious action should be taken in this case. Not getting the support from redbus also in this case only thing they are offering me is 100rs token and they are not thinking about my security issue over here and my journey is not completed and they don't think to change the dropping point location