[Resolved] Redbus — refund amount has not yet received

Selva krishnaveni

from Chennai, Tamil Nadu

Website:

www.redbus.in

I booked my bus ticket by redbus on 01 aug 2018 (Ticket number (Tin): tm8w22315541 from chennai to valliyur dated 10 aug 2018 that tckt amount was ₹1260). I cancelled it on the 01 aug 2018.

My problem is that still i have not received my refund amount ₹1080 in my bank account.in the received cancellation mail, you have mentioned that amount will be refunded within 2-7 working days.

Further ticket details:
Ticket number (Tin) : tm8w22315541
Travels : vignesh tatranscars
Bus type : a/c sleeper (2+1)
Boarding time : 8.00 pm
No. Of seats : 1
Seat number : l3
Transaction id : [protected]
Reference id : [protected]

Please give me response as soon as possible.

Looking forward for your cooperation and quick response.

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Sep 23, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Red Bus Customer Care's response Dear Selva,

Greetings from redBus.in!

Ticket ID : TM8W22315541

We would like to confirm you that the refund has been successfully completed from our end on August 01, 2018 and the same should have reflected in your source account by now. We request you to get in touch with the support team of your bank with ARN 75503728214021832763849 for further assistance on the refund.

We thank you for your co-operation.

Thanks,
Team redBus.