[Resolved]  Redbus — Refund amount is received yet

I have book the ticket from Bangalore to Visakhapatnam on[protected] through Rajesh Transports, And they have sent what's app message that refund amount of 2857.68/- has been successfully credited back to your NB account on[protected].

But I did not receive the amount yet and I have raise the complanate in Red bus but they are responding anything.

Ticket number: TR6Z92620835

Please help me on this request and please let me know if you need any more details.
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Jun 13, 2022
Complaint marked as Resolved 
this is not fair to mark as resolve without provide any information . so sad
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2022
Red Bus Customer Care's response
Dear Rajkiran,

Greetings from redBus Team!

Thank you for reaching out regarding your ticket number TR6Z92620835.

We would like to inform you that we have processed the refund, as per the standard banking procedure the amount will be reflected within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus.

Below are the refund details:
Refunded Amount: Rs. 2857.68/-
Initiated on: 09/06/2022
Source: Original mode of payment
If you do not receive this amount within the expected time, please reach out to the bank customer care team using the number mentioned on the back of your card with the above provided refund reference number. In case this payment was made using a credit card, please check the previous statement/unbilled transactions before reaching out to the bank.


Stay safe, stay healthy!
Your redBuddy
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