[Resolved] Redbus — refund amount not credited

MaddyC999

Address:

Bangalore, Karnataka

There are three instances wherein my refund money is not credited from redbus. I dont the reason why, but their customer support or call center numbers are not working and there is no response from them as well.
This looks something fishy as there is no way to contact them for the update.
I request people be careful about these companies.
Ticket id - tn6g81710109
Ticket id - tn4s73180001
Ticket id - tn[protected]

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Jul 8, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2019

Red Bus Customer Care's response Hi,

Greetings from redBus!

We are sorry to hear this. The refund of your tickets was initiated from our end successfully. Please find the bank ARN numbers and the refunded dates below and check with your bank if you have not received the refund yet.
TN6G[protected] Refunded on 19th May 2019 and the bank ARN number is 74332749140913921461555.
TN4S[protected] Refunded on 26th March 2019 and the bank ARN number is[protected].
TN[protected] - Refunded on 11th March 2019 and the bank ARN number is[protected].

Please write to us at [protected]@redbus.in for any further help with it. Thanks for choosing redBus.

Regards,
Team redBus.