[Resolved]  Redbus — refund amount not received

Sir,
I had booked a ticket from vijayawada to bangalore and return, on 29 th march 2019 and 31st march 2019. I had cancelled my tickets. I got a a message saying that my amount will be returned in 10 working days : — vide proposal no [protected] for an amount of rs 2382.60 and proposal no [protected] for an amount of rs 2743.60
So far no amount is credited. I request that my refund the amount may be paid to me
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May 19, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2019
Red Bus Customer Care's response
Hi Sandhya,

Greetings from redBus!!

We are sorry to hear that you have not received the refund for ticket id TN4U82348732 & TN4U11331385.
On checking we see that refund for both the tickets have been successfully credited back to source account on 30th March 2019. In case refund is not reflecting in your account statement, kindly contact relevant bank with below mentioned bank ARN. Bank will assist you further refund details.

Transaction id [protected] - Bank ARN IXGANSZMR8
Transaction id [protected]- Bank ARN IXGANSZZR9

Thank you,
Team redBus
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