[Resolved]  Redbus — refund amount not received

Respected sir/ma'am
This is to inform you that the refund amount for cancellation of Sri renganathan travels has not yet been credited to my account. It has been more than a week from the date of receiving of the message. I request you to please look up on the issue and do the needful at the earliest.

Transaction ID :[protected]

Ticket no : TNCN94986023

Tiruchirapalli to Bangalore
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Feb 10, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2020
Red Bus Customer Care's response
Hi Amritha,

Greetings from redBus!

Ticket id - TNCN94986023

Upon checking, the ticket is cancelled and refund of Rs 1426.5/- is already successfully processed from our end on 10th December 2019. We request you to get in touch with your bank higher official with ARN[protected] for further assistance.

Thank you for contacting redBus!
Complaint comments 

Comments

2000k of money got deducted and they didn't issue the ticket. When asked for rebooking they initiated refund process. I never asked God refund.
Refund takes 7 days and they do all this for bank interest. See how many such failed transactions in a month and how much they would earn as interest.
I have booked a ticket from Chennai to Marthandam in YMB travels.Since my program has been changed i want to cancel my ticket.In spite of repeated request the same not has been cancelled.Details are follows:
Ticket No.TNCY34417939
PNR :YBMB54931
Time :6:40 Pm on Dec 25 2019
Seat No.18

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