[Resolved]  Redbus — refund amount not received more than a month

I booked the ticket for travelling from siliguri to kolkata in atiana airwings. Due to technical/durga pooja issues the bus was cancelled. I informed them, in return they send a message that ur amount will be refunded within 7-8 working days. I was waiting patiently but it took more than one month. Still they did not refunded the amount.

Ticket:b36bjeck
Proposal no: [protected]
Reference id: [protected]
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Jan 18, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2018
Red Bus Customer Care's response
Hi Customer,

Greetings from the redBus!

Ticket id - TMB[protected]

Upon checking, the refund is already processed from our end on 11/10/2018 and we request you get in touch with your bank ARN[protected] for further assistance.

Thank you for contacting us.
team redBus.
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