[Resolved] Redbus — Refund amount not yet received

[Resolved] Redbus — Refund amount not yet received

A Atara

I booked a ticket from Salem to Chennai on 6/4/2021 at 11.55 PM through SRT Travels. That ticket was cancelled by bus operator due to bus break down. I got the notification as the refund initiated. But, that amount was not received through any mode. The amount will be 349.65. Pls help me to get my refund amount. +2 photos Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint.
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Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Hi,

Thank you for reaching out to us!

As discussed on the call, please check your bank statement if you have received the refund or not. If not, request that you share your bank statement in PDF format from 5th April 2021 to till date via clicking on the self help link on the redbus application. In case if you need any help you can reply to this email. we will connect with you.

For any other questions you may have or help with your future travel bookings please write to us using the link https://m.redbus.in/help

Thank you for choosing redBus.

Have a great day!

Take Care,
redBuddy

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