[Resolved] Redbus — refund bus ticket from aurangabad to pune

Apurva9970

from Nagpur, Maharashtra

Address:	Aurangabad, Maharashtra, 431005
Website:	Red bus

I have book a ticket on 6/8/2018, from aurangabad to pune.. The ticket details are as follows: redbus mticket
Route: aurangabad to pune
Ticket no: tm[protected]
Passenger: madhura thorve (27, female)
Pnr:[protected]
Travels: royal chintamani
Departure: 07:39 am aug 6, 2018
Seat numbers: 3l, 4l
Total fare paid: rs.1432.0
Boarding point: baba petrol pump luxury bus stand
Address: baba petrol pump luxury bus stand
Boarding point contact:[protected] / [protected]
Royal chintamani customer care: [protected]..

As per the above details we reached are pick up point before time sharp 7.05 am.. We wait for 1 hour on the stop given in the confirmation message of red bus.. And we call many times to royal chintamani.. At 8.25 the driver ans my call and he is telling me that we left the pick up point 2 hours ago i. E 6.30.. How can he go without informing me..?? Any how i want my many back i. E 1432rs in 24 hours...

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Sep 11, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!

Ticket id: TM[protected]

We are really sorry for the inconvenience caused. We are checking with the bus operator will keep you posted with an update within 1 - 2 days. Please note down the reference id 4920395.

We request your kind coperation in this reagd.

Regards
Team redBus

Verified Support

Aug 08, 2018