[Resolved]  Redbus — Refund

Address:

Dakshina Kannada, Karnataka

Ticket no tj7f68873245

Pathetic

Pathetic service ever gone thru... Red bus sucks to the core.. Make sure my refund is provided at the earliest.. Mr charan kumar from bangalore office promised me to call before 2 days.. No response yet... M suffering as my money is with you guys for no service provided... Will make sure this is bombared on social media

I booked my ticket on 16 06 2016 around 8.30 p. M. I intend to travel from mangalore to bangalore on 17 06 2016 and was booking ticket for the same. Total of 4 tickets.. Rs 3000 odd. While the ticket was confirmed, i check my email which said the travel date was 16 06 2016 where as i selected 17 06 2016.. Immediately i called the number provided on the ticket, which was of durgamba motors & they straight away told me that they cant help it as payment was made thru redbus gateway.. I called redbus within 15 mins of booking the ticket, but they told i shud have contacted them before 6.30 p. M (Which is their standard time before which ticket needs to be cancelled).. I spoke to different executives for more than 3 to 4 hours as my ticket for next day was not confirmed and also my money was already with redbus.. Finally got to speak to a so called supervisor named charan kumar who spoke to me for 30 mins and agreed to call me within a day with resolution and to be patient enuf while he check the issue... Afr 48 hours i sent an email to charan against asking for status & he replies on 19th saying, give me time till tomo 11 am which is on 20th.. Today is 22nd and still have not replied me or informed be whats happening..