[Resolved]  Redbus — refund

I have cancelled tickets from ahmedabad to mount abu and back. Its still not been refunded. It is also saying that sorry no tickets found???!!!
Date of journey: 20/10/2017
Tkt no: tkbf26434169
Pnr no:[protected]
Date of journey: 22/10/2017
Tkt no: tkbf15317960 pnr:[protected]
Bank details
Accnt no: [protected]
Ifsc code: sbin0016629
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Nov 28, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
Red Bus Customer Care's response
Dear Arnab,

Greetings from redBus.in!

Ticket ID : TKBF15317960, TKBF26434169

We would like to inform you that the refund has been initiated for both the ticket id's on October 19, 2017 and the same should have reflected by now. We would request you to get in touch with your bank and share the below refund reference number for further assistance.

RRN : 33977072, 33980447

Feel free to reach us on [protected]@redbus.in if still the problem persists.

We thank you for your co-operation.

Regards,
Team redBus.
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