[Resolved]  Redbus — refund

Hi, i tried booking ticket through redbus app today (Feb-23, 2018) and during payment through online the transaction got failed. But amount has been been debited from my account. There are no clear details of when the amount will be refunded. If we contact customer care there is no clear response. So please help to resolve this issue and let me know when the amount will be refunded.
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Apr 30, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2018
Red Bus Customer Care's response
Hi Archana,

Greetings from redBus.

We're sorry for the inconvenience caused. Please share your registered email ID and mobile number and concern in details with us via email - [protected]@redbus.in. We'll look into it and keep you posted with an update at the earliest.

Thank you for contacting redBus.
Tem redBus.
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