[Resolved] Redbus — refund

Niriksha Nithin

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	Redbus

Hi..i had booked ticket from bangalore to mangalore on 2/5/18 and done payment via tez app...first time ticket was not generated and it showed failed transaction but amount of Rs.1628 got debited from my account...So i booked again...I had addressed this issue to the redbus customer care and they said they would refund the amount which was initiated on 4/5/18... But i just realized i have not yet recieved the refund and it has been more than 20 days now...so i request you to help me to get my refund back as soon as possible...

Was this information helpful?

No (0)

Yes (0)

Jun 26, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Red Bus Customer Care's response Dear Niriksha,

Greetings from redbus!

We are really sorry for the inconvenience caused. We request you to share the registered email id, mobile number and transaction id via [protected]@redbus.in to look into the concern.

We are awaiting your revert.

Regards
Team redBus