[Resolved] Redbus — refund

shetty suchithra

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560079

Dear sir/madam,

I booked my bus ticket by redbus on 22 sep 2018 (Ticket number (Tin): tmak84975408 from bangalore to kundapur for dated 18 oct 2018 that tckt amount was 2205/- rs. Service:8d (Durgamba motors) seat no:26, 28, 27 on bus time :9:15 pm, booarding point: r t nagar.
And cancelled it on 15 oct, refund amount: 1995.0, cancelled amount: 210.0, cancellation percentage:10.0 and cancelation date.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 7 days (For your reference i am forwarding your mail with this mail).

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.

Looking forward for your cooperation and quick response.

Was this information helpful?

No (0)

Yes (0)

Dec 21, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!!!

For the ticket id: TMAK84975408 we have initiated the refund on 16th October 2018. Kindly request you to check with your bank with the ARN[protected].

Please be rest assured the refund process was complete from redBus end.

Thank you for contacting redBus.

With regards,
Team redBus.