[Resolved] Redbus

[Resolved] Redbus — refund

P Poorna Kumaran from Delhi, Delhi

We booked a redbus on 20/9/2018 from tirupati to coimbatore, later that we cancelled it, they said they will refund the amount within 7 working days, but the refund hasn't been done yet. I even called them before, but no response from them please i request you take action on this. Its an amount of ruppee 899 and a tax of 85 rippers. Thank you for your concern on this society. Was this information helpful? No (0) Yes (0)
Nov 30, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Oct 15, 2019 Red Bus Customer Care's response Hi Poorna, Greetings from redBus! We regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. Kindly share ticket details with us to look into it and assist you further. You can also share the details by writing at [protected]@redbus.in. Awaiting for your reply. Thank you, Team redBus Verified Support Oct 17, 2019 Red Bus Customer Care's response Hi Poorna, Greetings from redBus! We truly regret the poor experience. In order to resolve your concern, kindly share your ticket details with us at [protected]@redbus.in. We will get it resolved at the earliest. Thank you, Team redBus
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