[Resolved] Redbus — refund

Deepareshikaa

Address:

Bangalore, Karnataka

Hi,
Tried to reach the red-bus customer care but wasn't able to.
This is regarding a ticket which was booked on 03.01.2019 for 3, 028 rupees.
While booking, 3028 was deducted from my account thrice.
Where, once for 3, 028 the ticket was booked and on the other two instances the amount was deducted so it makes 3028 + 3028 = 6056.
However I got only the refund for 3028.

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Feb 9, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2020

Red Bus Customer Care's response Hi,

Greetings from redBus!

We did check the complaint details shared. Unfortunately, we could not fetch any details to get the transaction references and check for the extra debit.
You are requested to revert with the details, in case the issue persists, at '[protected]@redBus.in' and we are listening.

Thanks and regards,
Team redBus!