[Resolved] Redbus

[Resolved] Redbus — refund

A Akash2001

I have booked trip coimbatore to tirunelveli at feb 11 from sorna travels and due to certain substances i have cancelled it on feb 11 evening. It's been 7 days cancelled there is no refund till now. Kindly update the status of refund details as soon as possible. My refund reference number Enclosure details: booked ticket, refund helpline details My mobile number:[protected] Thank you.. +1 photos Was this information helpful? No (0) Yes (0)
Mar 20, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Feb 18, 2020 Red Bus Customer Care's response Hi Akash, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us regarding the refund status for your ticket id TP3D29285860. The refund for your ticket has been initiated from our end on11th February to the mode of payment used by you for this transaction. Basis the policy of your bank, the amount should reflect in your account within 7 business days. Details of the transaction are given below: • PO No. :[protected] • Refunded Amount: Rs. 939.60/- • Refund Reference no.: 5814387587346435704089 In case, you do not receive the amount within the designated time period, you can contact your bank to know the status of your refund using the Refund Reference No. given above. A screenshot of the Refund Initiation from our end has been attached for your reference. I hope this response was satisfactory. Once again, I thank you for choosing redBus and hope you accept my sincerest apologies. Thank you for choosing redBus. Have a great day! Take Care, Thokchom redBuddy Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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