[Resolved]  Redbus — refund - cancellation due to bandh observed by business establishments.

I have booked a ticket through red bus vide pnr d[protected] by kpn travels from trichy to chennai departure time :12.30 pm on apr5-2018, seat # :18w.
Total fare paid rs.750/-. Boarding point : central bus stand (Kpn), # 1 didigul road trichy.
On that day (Apr 5) i received a phone call from kpn travels, trichy informed me that the above bus trip from trichy to chennai has been cancelled and refund will be directly credited to my credit card a/c. I have waited up to the
Month of may credit card statement and the refund is not reflected in the month of both april & may statement.
You are requested to arrange for the refund credit to my credit card a/c under advise to me through sms.
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Aug 2, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2018
Red Bus Customer Care's response
Dear Jothikumar,

Greetings from redBus!

Ticket id: TM4Y88378612

We are really sorry for the long wait. We are really sorry for the inconvenience. On checking with our bus operator the bus is cancelled due to a mechanical issue and we have processed the refund today in your bank account it will reflect within 7 working days as per banking procedure. We request your patience in this regard.

Regards
Team redBus
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