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Redbus — Refund for Bus cancellation Ticket

Address:Pune

I booked my bus ticket by REDBUS on 29 July 2023(Ticket number (TIN): TS8T70879189 from Ahmednagar to Hyderabad for dated 29 July 2023 that ticket amount was 1564/- Rs. and cancelled it on 29 May.

Bus cancel due to root change

But my problem is that still i have not received that refund amount in my bank account.

Why they are not refunding my cancellation amount and my request is to please refund my money . please give me response as soon as possible.
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Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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Dear Rajesh,

Greetings from redBus Team!

Thank you for reaching out regarding your ticket number TS8T70879189.

We can imagine how troublesome the experience has been due to the unexpected cancellation of the bus.

As we discussed during our phone conversation, we are happy to share that the bus operator has agreed to refund the entire ticket amount back to the source account.

As per the standard banking procedure, the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus

Below are the refund details:
Refunded Amount: Rs.1564.5/-
Initiated on:10th August 2023
Source: Original mode of payment

If you do not receive this amount within the expected time, please reach out to the Bank customer care team using the number mentioned on the back of your card.

Stay safe, stay healthy!
Your redBuddy
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