Redbus — Refund for bus delayed

Address:	IBIBO Group Pvt Ltd. #No 23, 5th Floor, Indiqube, Leela Galleria Hotel Leela, HAL 2nd Stage, Kodihalli, Bengaluru, Karnataka 560008
Website:	redbus.in

I have booked a ticket from Proddatur to banglore on 09th August and details are as follows:

Bus Operator: Indu Travels
Date of travel: 09th August, 2022
Ticket No: TR[protected]
PNR: 664480

The bus operator on the time of departure said that the bus is cancelled due to electric issue in bus and arranged for alternate bus which is non-AC and i was booked for AC Sleeper.

I have called and informed redbus immediatly and redbus agent tried to reach the operator and he was not reachable for 15 days altogether.

After sweet time of 15 days the bus operator is cooking up new story everytime when redbus agent calls him and redbus is also entertaining instead of providing me refund.

I fed up with redbus its been one month and am still calling your support team everyday. Such a bad position of redbus.