[Resolved] Redbus — refund for cancel tickets

M Velmurugan

from Mumbai, Maharashtra

Address:

Udangudi, Thoothukudi, Tamil Nadu

I booked a ticket from Koyambedu to Udankudi in Redbus mobile application fir 7th June 2019.For some reasons I cancelled my ticket on 5th June 2019. In Redbus Account, the refund amount will credit 6-7 days. But still the amount was not credited in my bank account. So please take step to clarify my complaint.

Booking ID: TN[protected]
Registered Mobile No: [protected]
Bus Name: Muthu Travels
Journey Date: 7th June 2019

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jul 29, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2019

Red Bus Customer Care's response Hi,

Greetings from redBus!

We are sorry for the trouble. Your ticket TN[protected] was canceled on 6th June 2019 as per your request and the refund of Rs 350 was initiated from our end on the same day. The bank ARN number for the same is [protected]. Please check with your bank if you have not received the refund yet. Thanks for choosing redBus.

Please feel free to reach us at [protected]@redbus.in for any help in the future.

Regards,
Team redBus.